Refund & Cancellation Policy

Refund & Cancellation Policy

1. General Policy

Jagrati Foundation is a non-profit organization committed to creating social impact through awareness programs, community initiatives, and charitable activities. All donations made to Jagrati Foundation are voluntary contributions intended to support these causes.

Donations once made are generally considered final and non-refundable. However, the Foundation may consider refund requests in specific genuine cases as mentioned below.

2. Exceptions for Refunds

Refunds may be considered only under the following circumstances:

Duplicate Transaction:
If a donor has accidentally made multiple payments for the same purpose.

Incorrect Amount:
If an incorrect donation amount was entered due to an error.

Unauthorized Transaction:
If a payment was made without the donor’s consent, subject to verification.

3. Refund Request Process

To request a refund, the donor must send an email to:

jagratifoundation8@gmail.com

The email should include the following details:

  • Full Name
  • Contact Details
  • Transaction ID
  • Date of Donation
  • Amount Donated
  • Reason for Refund Request

4. Approval and Processing

Refund requests will be reviewed on a case-by-case basis by Jagrati Foundation.

If the refund request is approved, the refund will be processed within 7–10 working days.

The refunded amount will be credited to the original payment method used during the transaction.

5. Payment Gateway Charges

Any applicable payment gateway charges, bank charges, or transaction fees may be deducted from the refund amount.

Jagrati Foundation is not responsible for delays caused by banks, payment gateways, or payment service providers.

6. Changes to the Policy

Jagrati Foundation reserves the right to update or modify this Refund Policy at any time without prior notice. Any changes will be effective immediately upon posting on the website.

7. Contact Information

For any queries related to donations or refunds, please contact:

Jagrati Foundation
Email: jagratifoundation8@gmail.com
Phone/WhatsApp: +91 7676280528